Run Shopee and TikTok Shop from one place
Indexync is the simple and intelligent way to run Shopee and TikTok Shop in one place.
Indexync is an approved API partner on Shopee and TikTok Shop.
The problem
What running both channels costs you today
Time
- You do the same product edit twice, once in each Seller Centre
- Stock numbers get copied across, and new listings re-typed into each
- Two order screens to work, every day, before anything else gets done
Sellers on Indexync get back 10+ hours a week.
Sales and overselling
- Split stock across the two and one channel sells out while stock sits unsold on the other
- Somebody rebalances the split by hand every time demand moves
- List the full quantity on both instead, and the same unit can sell twice
Lost sales and overselling penalties cost you.
One workspace
What you can do from one place
Product & Listing Management
- Indexync builds the TikTok Shop catalogue for you: category, attributes, image re-cropping. 93% of products need no manual input at all.
- A catalogue is usually live in under 20 minutes.
- Update a product once and every channel gets the change, one product or the whole catalogue in bulk.
- Give Shopee its own title, price or photos where you want to. Everything else keeps following the master.
Automatic Inventory Sync
- Update your stock once and it syncs to both Shopee and TikTok Shop.
- A sale on either channel adjusts the count and syncs to the other on its own.
- List the full quantity on both instead of splitting it.
Order Management
- Every Shopee and TikTok Shop order lands in one queue.
- Pick, ship, print labels and fulfil in bulk across both channels at once.
- You stop working each Seller Centre separately.
Cross-Channel Analytics
- The channel with the most orders is not always the one that earns you the most, once fees are taken off.
- Orders, sales and trends across both in one view.
- Fees, payouts and effective margin per channel and per SKU, with return and cancel rates beside them.
Import existing products with smart matching
Connect your shops and Indexync imports what you already sell, automatically matching the same product across channels. Nothing is changed until you approve the matches, and you can also match any product yourself.
Run promotions across channels
Build a promotion once in Indexync and push it to Shopee, and to Lazada and Shopify if you sell there too.
A responsive team that builds Indexync with its sellers
Indexync is built in Singapore by the people who answer you. When something is not working, you tell us and we build it better, together.
Four channels today, and more being added
Indexync connects Shopee, Lazada, TikTok Shop and Shopify, the four main channels that Southeast Asian sellers sell on, and we are continuously adding new integrations. If you would like to see a new integration, let us know via email at hello@indexync.com.
Details
What else is included?
- Order band. Built for sellers doing 50 to 3,000 orders a month; Pro covers 1,000 orders a month, Scale covers 5,000, and above that Indexync builds you a custom plan.
- Free trial. 14 days, full access, no limits, no credit card.
- Countries. Indexync works in Singapore, Malaysia, Thailand, Indonesia, the Philippines and Vietnam.
- Real-time stock sync. On Pro and Scale a sale updates your other shops as it happens, because Indexync acts on the marketplace's order push. A tool that waits for a scheduled order pull updates only after the next pull runs.
- Safety stock buffer. On every plan: hold back units so the marketplaces see fewer than you own. Hold 10 of 100 back and your shops list 90.
- Custom sync rules. On Pro and Scale, link stock across listings so bundle SKUs follow the stock of their component SKUs and pack sizes follow their ratios.
- Cross-Channel Analytics. On Pro and Scale: cost price, net profit and margin per channel and per SKU, next to seller payouts and fee breakdowns.
- Financials. On Pro and Scale: a top line P&L across all your online stores, or each store on its own.
- Bulk order work. On Lite, Pro and Scale: combined pick lists, batch ship on all four channels, and bulk shipping labels on Shopee, Lazada and TikTok Shop merged into one PDF.
- Media Center. Product photos and videos in one library, reused across every channel. Auto image fixing corrects the size or aspect ratio to each marketplace's rules during the sync.
- Expanding to a new marketplace. Select what you already sell and bulk create it on the new channel, with the category, attributes and required information filled in for you to review and publish. The step by step is in how to copy listings between Shopee, Lazada and TikTok Shop.
Getting started
Set up in 15 minutes
Connect both shops
You approve each one with its own shop login.
Import the catalogue
Indexync reads both channels and matches the same product across them with smart matching.
Set the source store
All connected stores draw from the same inventory.
Review and confirm
Nothing is changed until you approve.
Plug and play. There is no setup project and no tutorials to watch, and you do not need to finish in one sitting: Indexync does the first pass. You review.
If you run lives or campaign days, start on Pro. During a TikTok Shop live, stock moves faster than a five-minute cycle can follow. Pro and Scale update stock in real time whatever your quantity. The guide on how to stop overselling across marketplaces sets out every option, free ones included. For the step-by-step version, read how to sync stock between Shopee and TikTok Shop.
Pricing
What it costs
Doing all of this by hand eventually costs you an operations hire. Pro is S$39 a month.
| Plan | Price | Products | Orders a month | Sync |
|---|---|---|---|---|
| Scale | S$99 | 7,000 | 5,000 | Real time |
| ProMost popular | S$39 | 1,500 | 1,000 | Real time |
| Lite | S$19 | 200 | 150 | Every 5 min |
Prices in SGD. Cancel or change plan any time. Above 5,000 orders a month, contact Indexync for a custom plan.
FAQ