Shopify + TikTok Shop

Connect Shopify to TikTok Shop and run both from one place

Indexync is the simple and intelligent way to run a Shopify store and TikTok Shop in one place.

Listing ManagementEdit once. Synced everywhere.Shopify products become TikTok Shop listings without retyping.
Automatic Inventory SyncSell one. Deduct everywhere.One shared stock pool. A sale on TikTok Shop lowers Shopify stock in real time on Pro and Scale, which is what a live needs.
One Order QueueEvery order, one queue.Pick, pack, and fulfil orders from every channel on one screen in bulk.
Cross-Channel AnalyticsEvery channel, one view.See sales, best-sellers, and channel performance across every marketplace in one dashboard.
Start the 14-day free trial. No limits, no card. All integrations

Indexync is an approved API partner on Shopify and TikTok Shop.

The problem

Why five minutes is too slow during a live

Outside a livestream, stock moves at a pace any update cycle can follow. During a live it does not.

During a live

  • Stock moves faster than a five-minute cycle can follow
  • Your Shopify store keeps selling from a number that is no longer true
  • You take orders for stock that has already gone, and find out when someone packs them

Lost sales and overselling penalties cost you.

If you run lives, start on Pro. Free and Lite update every five minutes; Pro and Scale update in real time, whatever your quantity. The guide on how to stop overselling across marketplaces compares every way to stop it, free ones included.

One workspace

What you can do from one place

Product & Listing Management

  • Indexync builds the TikTok Shop catalogue from what you already sell on Shopify: category, attributes, image re-cropping. 93% of products need no manual input at all.
  • A catalogue is usually live in under 20 minutes.
  • Update a product once and every channel gets the change, one product or the whole catalogue in bulk.
  • Give TikTok Shop its own title, price or photos where you want to. Everything else keeps following the master.
app.indexync.com/listings

Automatic Inventory Sync

  • Update your stock once and it syncs to both Shopify and TikTok Shop.
  • A sale on either channel adjusts the count and syncs to the other, in real time on Pro and Scale.
app.indexync.com/inventory

Order Management

  • Every order lands in one queue.
  • Pick, ship, print labels and fulfil in bulk across both channels.
  • One queue matters most after a live, when a burst of orders has to go out the same day.
app.indexync.com/orders

Cross-Channel Analytics

  • A live that sold a lot is not always a live that earned a lot, once TikTok Shop fees are taken off.
  • Orders, sales and trends across both channels in one view.
  • Fees, payouts and effective margin per channel and per SKU, so you can see what the live actually earned and which SKUs carried it.
app.indexync.com/analytics

Import existing products with smart matching

Connect your shops and Indexync imports what you already sell, automatically matching the same product across channels. Nothing is changed until you approve the matches, and you can also match any product yourself.

A responsive team that builds Indexync with its sellers

Indexync is built in Singapore by the people who answer you. When something is not working, you tell us and we build it better, together.

Four channels today, and more being added

Indexync connects Shopee, Lazada, TikTok Shop and Shopify, the four main channels that Southeast Asian sellers sell on, and we are continuously adding new integrations. If you would like to see a new integration, let us know via email at hello@indexync.com.

Details

What else is included?

  • Order band. Built for sellers doing 50 to 3,000 orders a month; Pro covers 1,000 orders a month, Scale covers 5,000, and above that Indexync builds you a custom plan.
  • Free trial. 14 days, full access, no limits, no credit card.
  • Countries. Indexync works in Singapore, Malaysia, Thailand, Indonesia, the Philippines and Vietnam.
  • Real-time stock sync. On Pro and Scale a sale updates your other shops as it happens, because Indexync acts on the marketplace's order push. A tool that waits for a scheduled order pull updates only after the next pull runs.
  • Safety stock buffer. On every plan: hold back units so the marketplaces see fewer than you own. Hold 10 of 100 back and your shops list 90.
  • Custom sync rules. On Pro and Scale, link stock across listings so bundle SKUs follow the stock of their component SKUs and pack sizes follow their ratios.
  • Cross-Channel Analytics. On Pro and Scale: cost price, net profit and margin per channel and per SKU, next to seller payouts and fee breakdowns.
  • Financials. On Pro and Scale: a top line P&L across all your online stores, or each store on its own.
  • Bulk order work. On Lite, Pro and Scale: combined pick lists, batch ship on all four channels, and bulk shipping labels on Shopee, Lazada and TikTok Shop merged into one PDF.
  • Media Center. Product photos and videos in one library, reused across every channel. Auto image fixing corrects the size or aspect ratio to each marketplace's rules during the sync.
  • Expanding to a new marketplace. Select what you already sell and bulk create it on the new channel, with the category, attributes and required information filled in for you to review and publish. The step by step is in how to copy listings between Shopee, Lazada and TikTok Shop.

Getting started

Set up in 15 minutes

1

Connect both stores

Approve the Shopify store and the TikTok Shop shop, each with its own login.

2

Choose what to send

Pick which Shopify products go to TikTok Shop, and confirm the categories and details Indexync suggests.

3

Set the source store

All connected stores draw from the same inventory.

4

Sell, on video or off it

Every sale updates the other channel’s stock.

Plug and play. There is no setup project and no tutorials to watch, and you do not need to finish in one sitting: Indexync does the first pass. You review.

Pricing

What it costs

PlanPriceProductsOrders a monthSync
ScaleS$997,0005,000Real time
ProMost popularS$391,5001,000Real time
LiteS$19200150Every 5 min
Start the 14-day free trial. No limits, no card.

Prices in SGD. Cancel or change plan any time. Above 5,000 orders a month, contact Indexync for a custom plan.

FAQ

Questions, answered

Indexync syncs Shopify and TikTok Shop inventory from one shared stock count: a sale on either channel takes the unit off the other, in real time on Pro and Scale. On Free and Lite the update follows the five-minute cycle.
Give TikTok Shop and your Shopify store one shared stock count, so a unit sold on the live is taken off the other channel without anyone retyping a number. Indexync updates that count in real time on Pro and Scale, because it acts on the marketplace order push instead of waiting for a scheduled order pull. On Free and Lite the update follows the five-minute cycle.
On Pro and Scale the TikTok Shop listing shows the product as sold out as it happens, rather than after the stream ends. On Free and Lite the update follows the five-minute cycle.
No. Indexync reads the Shopify catalogue and sends selected products to TikTok Shop. The theme, checkout and storefront are untouched.
Usually not. Indexync matches listings via its smart matching logic, and you review and approve. If a product has a completely different name and SKU on each shop, you match it yourself, once, during setup. You can also change any match afterwards. Software should adapt to the seller, not the seller adapt to the software.
Yes. A new channel joins the same stock count and the same order queue as the two you started with.
No. Indexync handles your listings, stock and orders. What you post on TikTok is still your job.
15 minutes to connect two shops, including the catalogue import. There is no setup project and no tutorials to watch: Indexync does the first pass and you review it.
No. Indexync imports your products and listings directly from each marketplace, not from your old tool, and nothing is changed until you approve the matches. Your live listings stay as they are.
Yes. Indexync imports your listings from each marketplace and suggests which listings are the same product across your stores, so you review and approve matches instead of rebuilding a catalogue. Your live listings stay as they are until you approve a change.
Indexync works in Singapore, Malaysia, Thailand, Indonesia, the Philippines and Vietnam.

Run both channels from one place.

Start the 14-day free trial. No limits, no card.